Frequently asked questions

Quick answers to the most common questions. Can't find yours? Contact support.

Setup

How do I install the theme?

In your Shopify admin, go to Online Store → Themes → Add theme → Upload zip file and select Regimen.zip. Then click Customize. Full steps are in Getting started.

Do I have to use metafields?

No. The COA viewer and Supplement facts blocks accept content typed directly into their settings. Metafields are only needed when you want to manage per-product data (lab results, facts) outside the theme editor. See the metafield table in Getting started.

Why don't my supplement facts / COA links show up?

These blocks hide themselves when they have no content. Check that the product's metafield is filled in (or that you've typed fallback content into the block), and that the block's metafield setting matches your metafield's namespace and key exactly (e.g. custom.coa_files).

Features

What do I need for Subscribe & Save to work?

A subscriptions app that creates Shopify selling plans (for example, Shopify Subscriptions). Attach a selling plan to a product and the subscribe option appears automatically. Products without a selling plan simply show the normal buy button.

How do product reviews / star ratings work?

The Product reviews block reads from the Shopify Product Reviews app (the spr.reviews metafield). Install that app and collect reviews, and ratings will appear.

Can I use the quiz or stack builder on their own page?

Yes. Regimen includes the page.quiz and page.stack-builder templates. Create a page and assign the matching template from the page's Theme template selector.

Customizing

How do I change colors and fonts?

Open Theme settings in the editor. Colors are managed as reusable schemes; fonts are under Typography. See Theme settings.

Will I lose my changes when the theme updates?

Settings you configure in the theme editor are stored with your theme and are preserved. If you edit theme code directly, keep a record of your changes — a theme update replaces theme files. We recommend duplicating your theme before any code edits.

Support & licensing

What does support cover?

We help with theme bugs and questions about using Regimen's features. See our support policy for scope and response times.

Do you offer custom development?

Custom work beyond the theme's built-in features isn't included in support, but we're happy to point you in the right direction. Reach out via the contact form.